Training Ain’t Performance
Stolovitch, H., and Keeps, E. (2006) Beyond Training Ain’t Performance Fieldbook: Strategies, tools, and guidance for effective workplace performance, USA, ASTD Press.
Training hopes to narrow performance gaps, but is not the sole path to performance improvement. This book and this book compare the two and explain how performance diagnosis and subsequent solutions can improve performance in the workplace.
My reading notes
The performance system
What’s my greatest performance block?
Engineering effective performance
From training order-taker to performance consultant
Why training fails: Maybe necessary… rarely sufficient
Panoply of performance interventions
Making it happen
The bottom line: Demonstrating the return-on-investment of your performance interventions
Hit or myth: Separating facts from workplace performance fiction