Facilitating with Ease
Bens, I. (2012) Facilitating with Ease! Core skills for facilitators, team leaders and members, managers, consultants, and trainers, 3rd ed., San Francisco, CA, Jossey-Bass.
This book provides instructions, techniques, and tools to improve facilitation skills.
My reading notes
Ch. 1: Understanding facilitation
Ch. 2: Who can facilitate
Ch. 3: Facilitation stages
Ch. 4: Knowing your participants
Ch. 5: Creating participation
Ch. 6: Effective decision-making
Ch. 7: Facilitating conflict
Ch. 8: Meeting management
Ch. 9: Process tools for facilitators
Ch. 10: Process designs