Structured On-the-Job Training
This book is about the one-on-one training that happens when one worker shows another how to perform a task.
My reading notes
Part 1: Meeting the demand for employee expertise
Ch. 1: The challenge of developing employee expertise
Ch. 2: A system view of structured on-the-job training (OJT)
Part 2: Designing, delivering, and evaluating structured OJT
Ch. 3: Deciding whether to use structured OJT
Ch. 4: Analyzing the tasks to be learned
Ch. 5: Selecting, training, and managing employees to deliver structured OJT
Ch. 6: Preparing the training modules
Ch. 7: Getting ready to deliver structured OJT
Ch. 8: Delivering managerial, technical, and awareness training
Ch. 9: Evaluating and troubleshooting structured OJT
Part 3: Using structured OJT
Ch. 10: Managing the change process and issues in the use of structured OJT
Ch. 11: Conclusion: Developing a culture of expertise